Accessibility

Accessibility

We want everyone to be able to come to Pyramid & Parr Hall to enjoy memorable experiences. Our buildings are very old and unique, however we have made every effort during its development to ensure all areas and activities are accessible to everyone.
Below are some of the facilities we have to aid accessibility. If you have any further queries please contact Box Office who will assist you or forward your enquiry to the relevant person.

Arrival

Space is available near to the entrance of both venues for dropping off. There are 3 disabled parking spaces at the rear of Pyramid

The Building

Automatic doors are in place at the main entrance. All staircases have handrails and are interspersed by landing areas. Pyramid has a lift to service all floors. Parr Hall has no lift access but if you need assistance please ask at the time of booking or ask for support from a member of staff

Wheelchair Users

Lifts are available as detailed above. Wheelchair spaces are available in all venues – simply mention when booking a ticket to ensure a space is reserved. Wheelchair refuge areas are designated throughout the venue for evacuation purposes

Toilets

Pyramid toilets all have level access and wider doors on each floor. Parr Hall has an accessible toilet on the ground floor.

Hearing Facilities

Induction loops are in place in both venues. When booking your tickets please let the operator know if you require a headset .We are working with partners to offer signed performances and activities in response to demand – please check web listings for performances that offer this.

Miscellaneous

Visits to the performance venue prior to an event can be arranged with prior notice. Assistance and Guide Dogs are welcome. Assistance will be given if requested when queuing. Assistance may be; portable chairs, priority access or the option of moving to a seated area until access is available.

We will seek to make ‘reasonable adjustments’ in order to accommodate any visitor to Pyramid & Parr Hall. Before instigating any adjustments we would consider: the amount of disruption caused by making the adjustment; the amount of time available; the financial implications and the health and safety of others.